Sổ Tay Tiếng Anh Trong Công Việc Hành Chính

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Các văn bản tiếng Anh thông dụng trong công việc hành chính

ACKNOWLEDGEMENT OF APPLICATION

Date: _

To: _ [Applicant]

We appreciate your interest in being employed by our firm.

We regret to inform you, however, that the available position[s] has been filled, and we cannot give your application further consideration at the present time.

Your application will be kept on file for future reference should an opening arise.

Very truly,

[ACCEPTANCE OF PURCHASE SECURITY AGREEMENT]

Dear…

Attached is an accepted copy of your Purchase Security Agreement for the [specify equipment].

There are [number] remaining quarterly payments. Your first quarterly payment will be due on [date, and we will mail you an invoice for it approximately one month prior to that date. Please return the remittance portion of the invoice with your check.

Under the Agreement, this contract is non-cancelable during the term of the contract. The balance, however, can be paid off at any time prior to the expiration of the contract.

We would like to take this opportunity to express our appreciation for your business. If you have any questions concerning your contract, or if we can be of service to you in any way, please let us know.

[ACCEPTANCE OF RESIGNATION]

Dear…

It is with deep regret, that we accept your resignation as [position] of the [organization]

We can appreciate the demands that this position has placed on you, and appreciate all of the fine contributions you have made as [position]

[ACKNOWLEDGEMENT AND ACCEPTANCE OF ORDER]

Date: _

To: _ [Customer]

We are in receipt of your order as contained in the attached purchase order form.

We confirm acceptance on said order subject only to the following exceptions: [Describe]

_

On exceptions noted, we shall assume you agree to same unless objection is received within ten days of receipt of this notice.

Thank you for your patronage.

Very truly,

[ACKNOWLEDGED RECEIPT OF GOODS]

The undersigned hereby acknowledges receipt and delivery of the goods described on the annexed list or invoice and further acknowledges that said goods have been inspected and are without defect.

Signed under seal this _ day of_, 20_

[ACKNOWLEDGMENT OF CANCELLATION OF BACKORDER]

Dear…

We have received your letter acknowledging receipt of the items we mailed to you and noticing us to cancel shipment of your order for those items which are back ordered.

We will be issuing you a refund as soon as we have completed the necessary paperwork for your account.

We would like to take this opportunity to thank you for shopping through [name] Our new [specify] catalog should be arriving at your home shortly, and I believe you will be pleased by some of the beautiful choices our buyers have made this season.

Thank you for your patience and understanding and for providing us with the opportunity to be of service to you.

[ACKNOWLEDGED RESIGNATION]

Date: _

To: _

_:

Please be advised that the undersigned hereby resigns as _, of the corporation effective upon acceptance.

Please acknowledge acceptance of said resignation on behalf of the corporation.

Very truly,

[ACKNOWLEDGMENT OF CHANGE IN MEETING DATE]

Dear…

Pursuant to your request, we have changed your meeting with [name of individual] to [time], on [date]

We are pleased to be able to accommodate you in this manner, and [name of individual] will be looking forward to our meeting on this newly appointed date.

[ACKNOWLEDGMENT OF CUSTOMER OF PRAISE OF EMPLOYEE]

Dear…

Thank you for your kind letter regarding your exceptional treatment by one of our employees. A copy of your letter has been forwarded to the personnel department and will be included in the employee’s file.

So seldom is it that a customer takes the time to write a letter of appreciation, that I feel moved to reward your initiative.

Please accept the enclosed certificate, which, when presented, will entitle the bearer to a ten percent discount on the merchandise being purchased at that time.

This is but a small token of our appreciation of customers such as you, upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace.

Again, on behalf of our entire organization, a heart-felt thank you.

[ACKNOWLEDGEMENT OF WARRANTY AND INSTRUCTION FOR PRODUCT RETURN]

Dear…

We are sorry to hear that you have been experiencing problems with your new [name of product].

While we do ask that our customers contact their dealer in the event of a problem, we recognize that, in your case, it his would be impossible. Therefore, if you will carefully package the unit in its original carton and send it to us, our “doctors” will put it through a thorough examination to determine the source of the problem.

If the problem turns out to be a minor adjustment, we shall make the repair and be sure to return the [product] to you within thirty days. If our determination is that the unit is defective, we will send you an immediate replacement.

Again, I am sorry that you experienced this difficulty and wish to thank you for your patience and for purchasing our [product].

[ADVICE AND APOLOGY FOR UNEXPECTED DELAY IN SHIPMENT]

Gentlemen:

This is to inform you that we are unable to make delivery on the above referenced purchase order on the date indicated.

We should have our merchandise ready to ship within 10 days of the original delivery date and we hope that you can hold off until that time.

We did want to inform you of this delay as soon we were advised in order to give you as much time as possible to make alternate arrangements, if necessary. We can assure you, however, that if your order remains in force we will expedite delivery to you as soon as we have received the merchandise.

Please accept our apology for this delay and thank you for your understanding.

AGREEMENT TO COMPROMISE DEBT

FOR VALUE RECEIVED, the undersigned being a creditor of _

[Company] hereby enters into an agreement to compromise and reduce the indebtedness due the undersigned on the following terms and conditions:

1. The Company and the undersigned acknowledge that the present debt due is $_.

2. The parties agree that the undersigned shall accept the sum of $_ as full and total payment on said debt and in complete discharge of all monies presently due, provided the sum herein shall be punctually paid in the manner following:

_

3. In the event the Company fails to punctually pay the reduced amount, the undersigned creditor shall have full rights to prosecute it claim for the total debt due under paragraph 1 [less payments made].

4. This agreement shall be binding upon and inure to the benefit of the parties, their successors, assigns and personal representatives.

Signed under seal this day of , 20_.

Creditor

Company

[ACKNOWLEDGMENT OF MERCHANDISE RETURNED FOR REPAIR]

Dear…

The [product name and model number] that you mailed to us for repair was received on [date]

We will be returning it to you as soon as the necessary adjustments are made.

We are sorry that you experienced a problem with our product and want to thank you for purchasing a [name of product]

ACKNOWLEDGEMENT OF MODIFIED TERMS

Date: _

To: _

Reference is made to the contract or order between us dated _, 20_.

This letter will acknowledge that the contract is modified and superseded by the following change in terms: [Describe changed terms]

_

Unless we immediately hear from you to the contrary, we shall assume said modification is mutually agreeable.

Very truly,

[ACKNOWLEDGEMENT OF NOTIFICATION OF LEASE TRANSFER]

Gentlemen:

[name of leasing company] has received a notification that the equipment we are leasing to [name of previous lessee] will be transferred to and/or used by the [transferee.]

We have modifed our records to direct future invoices to:

[new lessee]

[address]

[city, state, zip]

Schedule # 000000 commenced on [date] and rental payments in the amount of $ plus applicable taxes are due on the [date] of each month during the [number] month initial lease term.

In consenting to this change, it is understood that [name of transferee] agrees to pay the rent and perform all other obligations required to be performed by the lessee in the lease.

Should you have occasion to correspond with us regarding this lease, please include the complete lessee number and direct your inquiry to our Customer Service Department.

This will ensure a prompt reply.

Thank you and we look forward to your continued interest in our services.

[ACKNOWLEDGEMENT OF RECEIPT OF ESTIMATE]

Dear…

This is to inform you that we have carefully reviewed your estimate on the parking lot refurbishing. We are planning to contract with you for this work.

We are unable to let this contract immediately, as final approval of expenditures of this nature must come from the head office in New York.

We expect to receive approval or disapproval within the next 30 days. At such time, we will contact you with instructions accordingly.

If we may be of any assistance in the meantime please feel free to contact this office.

[ACKNOWLEDGEMENT OF REQUEST FOR BID. CONFIRMATION OF DEADLINE]

Dear…

Thank you for your request for our bid on [project]

This letter is to acknowledge our receipt of said request and to advise you that we will be submitting our proposal on or before [confirmation of deadline]

ADVICE TO CUSTOMER OF UNEXPECTED DELAY IN SHIPMENT]

Dear…

Thank you for your order. At this time we cannot fill your order due to an unexpected shipment delay from our overseas suppliers.

We will hold your order for arrival of the merchandise, and ship shortly thereafter. Unfortunately, we cannot provide you with a specific shipping date at this time.

Thank you for your anticipated patience in this matter

[ANNOUNCEMENT OF CHANGE OF ADDRESS FOR BILLING]

Gentlemen:

Our new building is completed and we have moved into our brand new offices.

Our new address and telephone number is as follows:

[address]

[city, state, zip]

[telephone]

Thank you for bringing this announcement to the attention of your accounting department.

AGREEMENT TO EXTEND DEBT PAYMENT

FOR VALUE RECEIVED, the undersigned, _ [Creditor] and _ [Company], hereby acknowledge and agree that:

1. The Company presently owes the Creditor the sum of $_,said sum being presently due and payable.

2. In further consideration of the Creditor’s forebearance, the Company agrees to pay said debt on extended terms in the manner following:

_

3. In the event the Company fails to make any payments punctually on the agreed extended terms, the Creditor shall have full rights to proceed for the collection of the entire balance then remaining.

4. This agreement shall be binding upon and inure to the benefit of the parties, their successors, assigns and personal representatives.

Signed under seal this day of , 19_.

Creditor

Company

AMENDMENT TO LEASE

FOR GOOD CONSIDERATION, [Landlord], and [Tenant], under a certain lease agreement between them for premises known as , dated , 19_ hereby modify and amend said lease in the following particulars:

[Describe modified terms]

_

All other terms shall remain as contained.

Signed under seal this day of , 19_.

Landlord

Tenant

ANNOUNCEMENT OF ADDITIONAL LOCATION

Chambers Insurance Company is pleased to announce the addition of a new location for your convenience

Our address is:

4500 4th Street North

St. Petersburg, Florida 33702

Telephone (813) 546-6941

[ANNOUNCEMENT OF BUSINESS NAME CHANGE]

Dear

As our new letterhead indicates, we have recently changed the name of our business from [old name] to [new name]

There has been no change in management and we will be providing the same products and fine service on which we have built our reputation in the industry. We would appreciate it if you would bring this announcement to the attention of your accounts payable department and direct them accordingly.

Thank you for being one of our valued customers.

We appreciate your cooperation in this matter.

[ANNOUNCEMENT OF NEW AREA OF REPRESENTATIVE]

Dear…

It is my great pleasure to advise you that [name of new sales representative] will now be representing our firm in your area.

[name of individual] has been handling our accounts in [locale] for some time and is extremely knowledgable in the field of [specify]

Your new representative is scheduled to visit your office

on [date]

[ANNOUNCEMENT OF NEW PRICING POLICY]

Dear…

It has been our policy in the past to supply ice to our customers when their ice machine has broken down. Because we have many customers who are paying later and later, we are forced to set down stronger company policies. Our new policy will go into effect August 3, 1986, and is as follows:

1. If the customer is more than 15 days late in their monthly payment and the machine is not working, we will not supply ice. We will repair the machine, and the number of days in which the machine has not been in service will be credited to the customer’s account. At the time of our service call we will expect payment in full of any unpaid balance due us.

2. There will be a sur-charge on accounts falling more than 30 days behind.

While I am sorry that we must go to such extremes as those outlined above, I am afraid that there is no alternative. Our company policy is, and always has been, to provide the best service available to our customers. We can only continue to do this with our customer’s cooperation.

If there are any questions regarding our new policy, please give me a call.

[ANNOUNCEMENT OF NEW DISCOUNT]

Dear…

It is with great pleasure that we have recently welcomed [name] to our beauty salon. [name] was previously with [name of previous salon] in [city] and we feel privileged that he has chosen to work with [shop name]

We would like to take this opportunity to inform you of another change that has taken place in our salon. Now, if you make an appointment to have more than one treatment done on the same day, we are offering a discount. For example, if you are having your hair done and also having us apply sculptured nails, the cost for your nail application will be $25.00 instead of $30.00. The discount for a manicure or pedicure is $2.00 off our regular price.

We felt you would want to hear about this and are hoping to see you in the near future.

[ANNOUNCEMENT OF CHANGE ADDRESS]

Dear…

As of Monday, July 1, 1986, Kabuki Sales Corporation of America’s Eastern Regional Office will be located in our new offices and warehouse building at 401Grandiosa Boulevard, Tampa, Florida, 33715. The telephone number for this new location is (813) 555-5428.

Our Manufacturing Division will remain at 2550 Santa Fe Avenue, in St. Petersburg.

I have enclosed our most recent brochure on robotic equipment for your review.

I hope you find it interesting.

[ANNOUNCEMENT OF NEW AREA OF REPRESENTATIVE VISIT]

Dear…

We have assigned [name of rep] as our new representative for your area. [name of rep] has been with our firm for quite some time and is extremely experienced in all aspects of our production.

[name of rep] will be coming to [name of city] on [date] and will be calling on you in the morning if that doesn’t conflict with your schedule.

If there is any problem with that date, please let us know.

[ANNOUNCEMENT OF SPECIAL DISCOUNT OFFER]

Dear…

This is to announce our 10% Special Discount Offer that we are making on all orders for the following items for the month of [month] only:

This 10% discount is available on any order set for delivery from [date] through [date], and is our way of saying thank you for being such a valued customer.

We hope you will take advantage of this offer and will send us your purchase order today. We will look forward to hearing from you.

[ANNOUNCEMENT OF NEW BUSINESS OPENING]

Gentlemen:

This is to inform you that The Chambers Software Company is now open and is located at 4500 4th Avenue North, St. Petersburg, Florida.

Our store offers a complete and diverse line of computer software packages for both personal and business application. Since we do not represent any individual computer hardware manufacturer, the products that we carry are compatable with many systems. We are therefore able to offer to our customers a wide range of excellent software packages. Enclosed, for your review, is a partial list of the items we currently have available.

We hope that you will come and visit us soon.

[ANNOUNCEMENT OF PRICE INCREASE]

Dear…

Due to the increase in raw material costs, we must unfortunately raise the cost of our merchandise to you.

We have avoided raising our prices for as long as possible, but we can no longer prolong the inevitable. We have enclosed our new price list for your review which goes into effect on [date] Any orders placed between now and date of increase] will be honored at the lower prices.

We wish to thank you for your valued account and know that you will understand the necessity for this price increase.

[ANNOUNCEMENT OF PRICE REDUCTION]

Dear…

Rarely do we have the opportunity to inform our customers of such good news. The legislature’s tariff ruling which was handed down on May 15th, 1986, has made it possible for our company to reduce our list price for Egyptian cotton. Effective as of June 1, 1986, all full orders received for six week delivery will be billed as follows:

We are very pleased to be able to pass this savings directly on to you. These prices do not include the additional 2 per cent discount that is offered to our customers who pay within the 10 day discount period.

[APOLOGY AFTER CANCELLATION ORDER]

Dear…

This is to acknowledge receipt of your letter of [date] in which you set forth your reasons for canceling your purchase order #

I am very sorry about the misunderstanding that led to this cancellation and have taken the matter up with management in order to ensure that a problem of this nature does not occur again.

As one of our valued customers, your satisfaction is one of our primary concerns. Please accept our apology.

[APOLOGY AND REPLACEMENT OF DAMAGED GOODS]

Dear…

It was distressing to learn that the chocolate we shipped to your firm last week arrived in bits and pieces. Per your request, a new shipment for 30 lbs. left our dock this morning and is scheduled for afternoon delivery to you on May 26th. Please turn over the damaged goods to the driver at the time of deliver.

I am sorry that this unfortunate incident occurred and sincerely appreciate your continued patronage.

[APOLOGY AND REQUESTED TIME FOR EXTENSION OF TIME TO DELIVER GOODS]

Dear…

This is to acknowledge that we are in receipt of your notice whereby you informed us that the goods shipped to you on [date] did not conform to our agreement dated [date].

We regret this unintentional mistake on our part, the reasons for which were [explanation]

While we recognize that the time for performing under this agreement has expired, we are requesting that you extend the time to [date] in order that we may cure the defect by replacing the shipment with goods that conform to our agreement.

Please accept our apology for this inconvenience. We will be looking forward to your response.

[APOLOGY AND TENDER OF COMPENSATION]

Dear…

Thank you for your letter of [date] in which you informed us that [product] you purchased was [nature of problem].

We are sorry that you experienced this problem and are enclosing [nature of compensation]. While we make every attempt to insure that our products are [address complaint], this unfortunate incident can occasionally occur.

We are very appreciative that you have taken the time to bring this to our attention and would like to thank you for purchasing our products.

[APOLOGY FOR DELAY OF REFUN]

Dear…

After reading your letter of [date] , I can thoroughly understand why you are running out of patience. While it would be easy to place the blame on our computer, this poor fellow has received enough abuse since joining our firm. After all, he only follows the orders that are given to him. Therefore, please accept my apology for the delay in refunding your money for [basis of adjustment]

Our bookkeeping department has been instructed to issue a check to you at once, which you should be receiving within a few days.

I am grateful that your letter was brought to my attention and I appreciate your perseverance in settling this matter. Once again, I am very sorry for the inconvenience this has caused you.

[APPOINTMENT FOR EMPLOYMENT INTERVIEW AND TESTING]

Dear…

Thank you for your recent application for employment with The Chambers Corporation. An interview has been scheduled for you on Monday, June 7, 1986, at 10:00, with Mr. Phil Menot, Head of Personnel. Mr. Menot’s office is located on the 10th floor, Room 1009.

A test will be administered to you immediately following your interview, which will take approximately one hour.

If you are unable to keep this appointment or if you have any questions, please call me at (813) 555-4000.

ASSIGNMENT OF CONTRACT

FOR VALUE RECEIVED, the undersigned Assignor hereby assigns, transfers and sets over to _ [Assignee] all right, title and interest in and to the following described contract:

_

The Assignor warrants and represents that said contract is in full force and effect and is fully assignable. The Assignee hereby assumes and agrees to perform all obligation of the Assignor under the contract and guarantees to hold the Assignor harmless from any claim or demand made thereunder.

Signed under seal this _ day of _, 20_.

Assignor

Assignee

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